OUR APPROACH
STANDARDS DEVELOPMENT
I have been involved in standards development since 2008 and was part of the working group that developed the first international standard on business continuity, the ISO 22301:2012 BCMS, the first international standard on organizational resilience ISO 22316:2017, plus several technical specifications as guidance documents. I was also heavily involved in the revision of the first edition of the BCMS standard, the ISO 22301:2019.
For more information on ISO/TC 292, the technical committee which developed these and related standards, see https://www.isotc292online.org/
BEST PRACTICES
Complex undertakings such as implementation of business contiuity approaches, or even the deployment of a BCMS (business continuity management system) requires the conformance with internationally accepted best practices such as the BCI Good Practice Guidelines (GPG) or international standards such as ISO 22301:2019. This ISO standard has been adopted as national standard in a number of countries as well as EN (European Standard) in the EU..
PUBLICATIONS
For further reading, please refer to my publications in English
- on amazon.com,
- on amazon.de
and German:
Business Continuity - Your Crisis Strategy
How to manage business disruptions with ISO 22301;2019
Business Continuity (BC) is a holistic approach taken to protect an organization from undesirable consequences of business interruptions. Only if all processes and activities are "well oiled" and harmoniously work together, an organization can fulfil its intended purpose: making products and/or services available for its customers, who, in turn, experience an added value, resulting in a profitable operation for the organization.
There are many examples where customers did not receive the expected product or service, because the organization's inability to deliver. A small or larger disruption is enough to stop the interacting cog wheels. Everybody knows of situations where flights have been cancelled, down times in cellular networks, unavailable spare parts etc. Most of these incidents aren't serious, but there are also business disruptions, especially if the organization was not or not well prepared, with tremendous consequences
